HERITAGE HOSPITAL AGRA

Role Overview

We are seeking a dedicated and skilled MBBS Doctor to join our healthcare team. The successful candidate will be responsible for providing high-quality primary and preventive care, diagnosing and treating various medical conditions, and promoting the overall health and well-being of our patients/employees. This role requires strong clinical skills, an empathetic approach, and a commitment to adhering to medical ethics and best practices.

Key Responsibilities

• Conduct comprehensive medical examinations, including physical assessments and medical history evaluations.
• Diagnose and treat illnesses, injuries, and other medical conditions based on patient symptoms and diagnostic test results.
• Order, interpret, and act on diagnostic tests and investigations (e.g., lab tests, imaging) to inform clinical decision-making.
• Prescribe and administer medications, therapies, and treatments, monitoring patient progress and adjusting care plans as necessary.
• Provide patients with medical advice and guidance on maintaining healthy lifestyles and preventing illnesses (e.g., diet, fitness, vaccinations).
• Maintain accurate, confidential, and up-to-date patient medical records and histories in compliance with regulations.
• Collaborate and coordinate with other healthcare professionals, such as nurses, specialists, and support staff, to ensure integrated and comprehensive patient care.
• Respond to medical emergencies and manage acute situations effectively and calmly.
• Participate in continuous professional development, training programs, and quality improvement initiatives to stay current with medical advancements.

Required Qualification

• Bachelor of Medicine, Bachelor of Surgery (MBBS) degree from an accredited institution.
• A valid and current medical license to practice medicine in the [State/Region/Country] of employment.
• Completion of a mandatory internship or residency program in a relevant medical field.
• Many years of clinical experience in a hospital or healthcare setting is preferred.
• CPR and Basic Life Support (BLS) certification.

Essential Skills & Competencies

• Strong Clinical Diagnosis: Exceptional ability to diagnose conditions and develop effective treatment plans.
• Communication: Excellent communication and interpersonal skills to interact effectively with patients, families, and colleagues, explaining complex information clearly and concisely.
• Empathy and Compassion: A patient-centered approach with a caring and supportive bedside manner.
• Problem-Solving: Strong analytical and critical thinking abilities to make quick, informed decisions, especially in high-pressure situations.
• Technical Proficiency: Familiarity with electronic health record (EHR) systems and medical software.
• Teamwork: Ability to work collaboratively in a multidisciplinary team environment.
• Professionalism: Adherence to medical ethics, patient confidentiality, and legal requirements at all times.

Role Overview

The NABH Quality Manager will responsible for leading the hospital’s quality assurance, patient safety, and accreditation programs. This role involves implementing, monitoring, and evaluating hospital practices against NABH standards to ensure continuous compliance and drive quality improvement initiatives across all clinical and administrative departments.

Key Responsibilities

1. Accreditation Management:

• Develop, implement, and monitor a strategic plan to achieve and maintain NABH accreditation/re-accreditation.
• Act as the primary liaison during external assessments and communicate with NABH officials and assessors.
• Ensure all necessary documentation, policies, and procedures are prepared, maintained, and readily available for audits.

2. Quality Improvement & Compliance:

• Conduct thorough internal audits, gap analyses, and mock drills to identify areas of non-compliance with NABH standards.
• Coordinate with department heads to implement corrective and preventive actions (CAPA) and track their effectiveness.
• Develop and maintain Standard Operating Procedures (SOPs), clinical protocols, and documentation systems to meet regulatory and accreditation requirements.

3. Patient Safety & Risk Management:

• Lead incident investigations, perform root cause analyses (RCA), and implement changes to prevent recurrence.
• Monitor key performance indicators (KPIs) related to patient outcomes, infection control rates, and safety incidents, reporting trends to senior management.
• Ensure adherence to all patient safety norms and ethical practices.

4. Training & Development:

• Design and deliver comprehensive training programs for clinical and non-clinical staff on NABH standards, quality management systems, and patient safety protocols.
• Promote a culture of safety, accountability, and continuous quality improvement throughout the hospital.

Skills & Knowledge

• In-depth knowledge of NABH standards and guidelines.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication, training, and interpersonal skills to collaborate effectively with diverse hospital staff.
• Proficiency in data analysis and report writing.

Qualifications & Skills

• Education: Graduate in Healthcare, Nursing, or Science; a Diploma or Master’s degree in Hospital Quality Management or Healthcare Administration is preferred.
• Experience: Minimum of 3-5 years of proven experience in hospital quality systems, preferably within an NABH-accredited facility.